It is our goal to provide you with the best possible product and hope our candles warm your home with our delicious scents. Our candles are thoroughly inspected before they are shipped but should your candle arrive broken or damaged during shipping, we will replace it with no problem. If for any reason, you are not satisfied, we will exchange or refund the purchase.
- Returns and exchanges must be made within 10 days of shipment
- Please allow 10–14 business days upon receipt to process the transaction
- All sales are final on Limited Edition, sale items and discontinued products
Contact our Customer Service department at 724-207-0581 Monday-Friday 8:00 am-5:00 pm (EST), or email customer service at email@example.com.
When returning items:
- Ship the package via an insured courier (UPS, FedEx) or with delivery confirmation through USPS
- Return the product in the packaging it was received in, along with the original packing slip to:
Two Adorable Labs
120 Southbrook Drive
Weirton, WV. 26062
- Keep your shipment receipt in case the package is damaged or lost in transit
Please provide a note with your contact number, return address, and what scent of candle you would like in exchange for the returned item(s)
- We cannot guarantee a credit or replacement for your return without confirmation of delivery